At Mark One Tailor, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our store or website, interact with us, or use our tailoring services in Khaolak. By using our services, you agree to the terms of this policy.

Privacy Policy of Mark One Tailor

At Mark One Tailor, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our store or website, interact with us, or use our tailoring services in Khaolak. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number, address), and measurements for tailoring purposes.
• Transaction Information: Records of your purchases, preferences, and payment details (processed securely).
• Website Usage Data: Information such as IP address, browser type, and pages visited, collected through cookies and similar technologies to enhance your online experience.

2. How We Use Your Information

We use the information collected to:

• Provide personalized tailoring services, including designing and crafting bespoke clothing.
• Communicate with you regarding orders, appointments, and updates.
• Process payments securely.
• Improve our services and enhance customer experience.
• Comply with legal obligations and resolve disputes if necessary.

3. Sharing of Information

We value your privacy and will never sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

• Payment processors for secure transactions.
• Delivery services for order fulfillment.
• Legal authorities if required by law.

4. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Measurements and design preferences may be stored for future orders unless you request deletion.

5. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to inaccuracies.
• Request deletion of your personal data (subject to legal or contractual obligations).
• Opt-out of marketing communications.

6. Security of Your Information

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee complete security.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Data Retention

We don’t keep any data of customers on the internet. All details, including measurements and contact information, are kept in books for future orders.

10. Refund and Alteration Policy

Suit money is non-refundable if your suit is damaged due to misuse, such as improper ironing or using bleach. We are also not responsible if your size changes in the future. If you are in Khaolak and request fitting alterations or changes to the garment multiple times, we will make adjustments until you confirm the garment is perfect. After that, no further changes will be made. Please note, some fabrics are delicate and require special care.